Last updated: September 2026

Rashbee is the mobile application of The Venetian Island Chabad, operated by Chabad Young Professionals Miami Beach Inc ("we", "our", or "the App"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Rashbee mobile application. By using the App, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account information: email address, first and last name, and authentication data when you create an account (via email, Google, or Apple Sign-In).

• Contact and address information: phone number, city, and postal address, provided during onboarding or in your profile, used to issue tax receipts and to localize Shabbat and holiday times.

• Donation and payment information: donation amounts, dates, membership subscriptions, event ticket purchases, and transaction history processed through Stripe.

• Event information: your registrations, tickets, and attendance for events you sign up for.

• Messages and attachments: questions and photos you choose to send through the Ask the Rabbi and Contact & Help features.

• Device information: push notification tokens (Expo Push Tokens), timezone, and notification preferences to deliver reminders.

• Usage data: interaction with app features such as classes and learning content, events, and donations.

2. How We Use Your Information

We use your information to:

• Process charitable donations, membership subscriptions, and event ticket purchases securely through Stripe.

• Issue tax receipts for your donations.

• Manage your event registrations and tickets, including QR code check-in.

• Give you access to classes and learning content included in your membership.

• Answer the questions you send to the Rabbi or to our team.

• Send push notifications and emails about upcoming events, new classes and content, Shabbat and Jewish holiday times, and your donations and tickets.

• Display your donation history and statistics.

• Improve and maintain the App's functionality.

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

All donations, membership subscriptions, and event ticket purchases are processed securely by Stripe, Inc. We do not store your credit card number, CVV, or full payment details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards. For more information, please refer to Stripe's Privacy Policy at https://stripe.com/privacy.

4. Data Storage and Security

Your data is stored securely on Supabase (hosted on Amazon Web Services) with row-level security policies and encrypted connections. We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. Authentication tokens are stored locally on your device and transmitted securely.

5. Third-Party Services

The App uses the following third-party services, each with their own privacy policies:

• Supabase — authentication and database (https://supabase.com/privacy)

• Stripe — payment processing (https://stripe.com/privacy)

• Expo / EAS — push notifications and app delivery (https://expo.dev/privacy)

• Google Sign-In — authentication (https://policies.google.com/privacy)

• Apple Sign-In — authentication (https://apple.com/legal/privacy)

• Google Workspace (Gmail) — transactional emails such as tickets, receipts, and reminders (https://policies.google.com/privacy)

6. Push Notifications and Emails

We collect your device's push notification token to send you notifications about upcoming events and event reminders, new classes and learning content, Shabbat candle lighting times and Jewish holidays, replies to your messages, and your donations. We also send transactional emails for your tickets, tax receipts, and event reminders. You can manage each notification type from the Reminders section of the App, and disable push notifications at any time through your device's settings.

7. Account Deletion

You may request the deletion of your account and all associated data at any time from the Profile section of the App. Upon receiving your request, we will process it and permanently remove your personal data from our systems within 30 days. Anonymized transaction records and issued tax receipts may be retained for legal and accounting purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the App. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at rashbee.app@gmail.com.

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